How to Use Our FAQ Section
This section covers the questions we hear most often from Malaysia players — from setting up a new account to making your first withdrawal via DuitNow or FPX. Each answer is written by the team that runs the platform, not a third-party source, so you get the actual process rather than a general pointer. If your deposit went through Boost but the
balance has not updated, the payment section explains exactly what to check. If your account is pending verification, the account section walks through the documents we need. For anything not covered here, our live chat channel connects you directly to someone who can pull up your account details. Start with the section that matches your question — no need to read through
everything.
- Touch 'n Go eWallet
- Boost
- GrabPay
- DuitNow
- FPX